YCasino Terms & Conditions — The Complete Guide for Members

By using YCasino's website or mobile application, you are considered to have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of our services.

These Terms & Conditions constitute a legally binding agreement between YCasino and each member who uses our services. YCasino reserves the right to update these terms at any time, and continued use of the site following any changes will be considered acceptance of the revised terms.

YCasino's services are intended for personal entertainment only and may not be used for any commercial purpose or as part of a professional business activity.

All information provided when registering an account at YCasino must be accurate and truthful. Creating an account using false or someone else's details is strictly prohibited and will result in account termination.

• Only one account per person is permitted.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The email address and phone number provided at registration must be genuine.
• Keeping your account password confidential is the member's responsibility.
• You may not allow anyone else to access or use your account.

If you suspect unauthorized access to your account, contact our support team immediately. YCasino is not liable for financial losses resulting from unauthorized use where the account holder failed to take adequate precautions.

YCasino's services are strictly for users aged 18 and above. If a minor attempts to register or play, their account will be immediately closed and any deposited funds will not be refunded.

YCasino may request age verification at any time. If the required documents are not submitted within 24 hours of the request, the account will be temporarily suspended.

Transactions on YCasino are conducted in Bangladeshi Taka (BDT). The following payment methods are supported:

• BKash — instant deposits supported.
• Nagad — instant deposits supported.
• Rocket (DBBL) — mobile banking.
• All major bank transfers — processed within 1–2 business days.

All deposits must be made from your own bank account or mobile banking account. Third-party deposits are strictly prohibited — any such funds will be returned and the account will be subject to verification.

YCasino will never proactively ask members for payment details. If anyone contacts you claiming to be YCasino and requests payment information, it is a scam — report it to our support team immediately.

Withdrawal requests can only be made to the same payment method used for the deposit. This is in compliance with international anti-money laundering regulations.

• Withdrawals for KYC-verified members are processed in an average of 8 minutes.
• Members who have not completed KYC verification may experience longer withdrawal processing times.
• Identity verification is mandatory for your first withdrawal.
• Daily withdrawal limits apply — see your account settings for details.
• To withdraw bonus funds, the applicable wagering requirements must be met.

If your withdrawal takes longer than usual, please reach out to our support team. We're available 24/7 to help.

YCasino's bonuses and promotions are designed to provide extra value for our members. Each bonus comes with specific terms and conditions that should be read carefully before claiming.

What is a Wagering Requirement? For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 (1,000 × 20) in bets before you can withdraw those bonus funds.

• Accepting a bonus is entirely optional — you are free to decline any offer.
• The same bonus cannot be claimed more than once.
• Any attempt to claim bonuses using multiple accounts will result in account termination.
• Bonuses will be automatically cancelled upon expiry.
• If a bonus cannot be used on certain games, please refer to the promotion's terms.

All game outcomes at YCasino are determined by a certified Random Number Generator (RNG), which is regularly audited by international gaming authorities to ensure every game is completely fair.

• If a game is cancelled due to a technical error, all wagers will be refunded.
• If a game is interrupted due to network issues, YCasino's records will be considered final.
• Any winnings displayed incorrectly due to a technical error will be void.
• In Live Casino games, the dealer's decision is final.

In Sports Betting, if a match is cancelled, abandoned, or rescheduled, bets will be settled in accordance with the applicable rules. Full details can be found in the Sports section.

The following activities are strictly prohibited on YCasino. Any such activity will result in immediate account closure and forfeiture of funds:

• Using bots, scripts, or automation software.
• Creating multiple accounts to exploit bonus offers.
• Creating or operating an account using another person's identity.
• Using stolen credit cards or fraudulent payment details.
• Attempting to hack or manipulate game software.
• Sharing live game results with others to gain an unfair advantage (collusion).
• Using YCasino for money laundering or any form of illegal financial activity.

You may request to close your account at any time. Once you contact our support team, your account will be closed within 48 hours. Any valid balance remaining at the time of closure will be returned to you.

YCasino reserves the right to close accounts for the following reasons:

• Breach of Terms & Conditions.
• Evidence of fraud or deceptive activity.
• Registering with false or misleading information.
• Verified to be a minor.
• Extended inactivity (over 1 year).

YCasino believes gaming should be a source of fun — not a way to solve financial problems. We take responsible gaming seriously and offer the following tools to help:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum limit on the amount you bet per round.
• Time Limits: Set a daily time limit for how long you play.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently self-exclude for 6 months or longer.

If you notice any signs of problem gambling, please seek professional help. YCasino's support team can point you to the right resources.

YCasino is committed to protecting the privacy of your personal information. Please read our Privacy Policy to learn how we collect, use, and safeguard your data.

YCasino never sells or shares your personal information with third parties unless legally required to do so. Information may be disclosed in response to a government order or court directive.

YCasino may update these Terms and Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the service after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns about these terms, please get in touch. Our support team is available 24/7, 7 days a week.

The Bengali version of these Terms & Conditions is provided for ease of understanding. In the event of any legal dispute, international gaming regulations and applicable laws will govern.